Delivery & Shipping
Information
We want you to love your Hares & Graces cushions as much as we love creating them. Here's everything you need to know about our delivery process, shipping times and what to do if you need to return an item.
We aim to dispatch all orders within
5 working days.
All of our cushions are picked with care and attention to detail, and we want to make sure they arrive with you in perfect condition.
You will receive a dispatch confirmation email with tracking details once your order is on its way.
We offer fast and reliable delivery across the UK.
Standard Delivery: 2 - 4 working days
(after dispatch)
Free UK Delivery on orders over £50
£3.99 for orders under £50
Please note that delivery times are estimates and may vary during busy periods.
We do not currently deliver internationally.
At this time, we only offer delivery within the United Kingdom.
We want you to be completely happy with your purchase.
If for any reason you need to return an item, you can do so within 14 days of receiving your order.
Items must be unused and in original condition
Return postage is the responsibility of the customer
Personalised items cannot be returned unless faulty
For full details, please see our Returns & Exchanges page.
If you need to make a change to your order, please contact us as soon as possible. We'll do our best to help if your order
has not yet been dispatched.
Please email us at:
We're always happy to help!